On the home page of our website, start by registering an online account as this is a requirement before you can enter any competition. Then select the competition you wish to enter, answer the skill testing question, select the number of entries you wish to purchase and then click on “ENTER COMPETITION” and complete the checkout process to purchase your entries. Enter the coupon code if applicable prior to checking out.
There is also a free entry route available. To enter for free, send us your name, address, telephone number, email address, and answer to the competition question at the following address: TruLuxe Competitions, PO Box 90, Porth, Wales, CF40 9BL.
Entries must be submitted via first class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately stating acceptance of our terms and conditions.
We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us. If we cannot reach you within 30 days of the closing date, we reserve the right to choose another winner, and you will lose your right to claim the prize.
The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.
The competition is open to individuals who are 18 years or older and live in one of our designated catchment areas.
We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England.
Also, you cannot enter this competition if you are an employee of the Promoter or any of our agents or suppliers, or a member of the immediate families or households of any of the above.
The prizes are described fully on the website. We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.
If you are the winner, the prize will be yours. You can do whatever you wish with it, including selling it.
We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.
We do not share your data with any third parties unless this is necessary for administering the competition.
Full details of how we use your data are included in our Privacy Policy which you can read here: https://www.truluxecompetitions.co.uk/privacy-policy/
If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.
You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawn from the competition. You will not be entitled to a refund of any entry fees you have paid.
Yes, we like all our winners to participate in promotions. But it’s not compulsory, so if you don’t want to participate, please email us at contact@truluxecompetitions.co.uk to let us know.
Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.
You can enter the competition as many times as you wish. Your entries may be restricted if we reach the maximum number of entries.
Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.
Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random using a random number generator live on Facebook.
The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 3,000, this means that if you purchase 1 entry and get the answer correct, your chances of winning will be no worse than 1 in 3,000.
You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above and you get the answer correct, your chances of winning will be no worse than 1 in 300.
We say “no worse than” because we expect a significant number of people to get the answer to the question wrong. We cannot predict how many this will be but say 500 people got the answer wrong and they each purchased 1 entry each. Your chances of winning with a single correct entry will now improve to 1 in 2,500.
Some of our competitions have instant win prizes and these increase your chance of winning significantly.
We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.
Please check your junk mail / spam mail folder – it should be there.
All prizes will be delivered to the winner at our expense.
Please allow up to 4 weeks for prize delivery.
Numbers are allocated at checkout. They will be in your “My account” page under orders, and also emailed with your receipt.
If you have any questions that have not been answered here, please email us at contact@truluxecompetitions.co.uk and we will happily answer them for you.