TruLuxe Refunds Policy
No Refunds on Skill Competition Tickets
All ticket purchases for TruLuxe competitions are final and non-refundable. By purchasing a ticket, you agree to the following terms:
- Final Sale: All ticket purchases are final. No refunds, cancellations, or exchanges will be provided under any circumstances, including:
- If you later discover that you are ineligible to enter or claim a prize.
- If you are disqualified due to failure to meet the competition’s rules or eligibility criteria.
- If your eligibility changes after entry.
- If you submit an entry after the specified time on the closing date.
- Disqualification and Refunds:
- Late Entries: Entries submitted after the specified closing date will be automatically disqualified, and no refunds will be issued.
- Non-English Entries: Entries must be submitted in the English language. Any entry in another language will be disqualified, and no refunds will be provided.
- Eligibility: If you do not meet the eligibility requirements at any stage, your entry will be disqualified, and no refund will be issued.
- Changes in Eligibility:
- You will not be entitled to any refund if your eligibility changes after entering the competition or if the competition’s eligibility criteria change after your entry.
- Data Protection and Consent Withdrawal:
- If you win the competition but withdraw your consent for the use of your personal information, preventing the prize transfer, you will forfeit the prize and will not be entitled to a refund of your entry fee.
- If you request to have your details removed from the promoter’s database before the competition ends, you will no longer be eligible to participate and will not receive any refund of your entry fee.
- Winner Notification:
- If you are the competition winner, further personal information may be required to verify your eligibility. Failure to provide this information may result in forfeiture of the prize, and no refunds will be given.
- Competition Entry: Once a ticket is purchased, it is considered your official entry into the competition, and no refunds will be provided based on competition results, outcomes, or personal circumstances.
Contact Us
If you have any questions about this refund policy, please reach out to us at +44 203 872 3483 or email us on contact@truluxecompetitions.co.uk